What personal information do we collect from the people that visit our blog, website or app?
We do not collect information from visitors of our site or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site, or when you provide us with feedback on our products or services
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products
- To follow up with you after correspondence (live chat, email or phone inquiries).
How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We also implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features that make your site experience more efficient may not function properly. However, you will still be able to place orders.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We may from time to time use Google AdSense Advertising on our website.
We have implemented the following using Google Analytics:
Demographics and Interests Reporting.
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act:
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
- Can change your personal information:
- By logging in to your account
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
We do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act):
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices:
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email within 7 business days.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
License and Site Access:
All content available through this Site (including, without limitation, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software, as well as the selection and preparation thereof) is the exclusive property of and owned by Anderson Ord, its licensors or its content providers, and is protected by copyright, trademark and other applicable U.S. and foreign laws. Anderson Ord Apparel strictly prohibits any other use of any content available through the Site, including however not limited to:
- Any downloading, copying or other use of the content or the Site for purposes competitive to Anderson Ord or for the benefit of another vendor or any third party.
When you use the Site or send emails to Anderson Ord Apparel, you are communicating with Anderson Ord Apparel electronically. You consent to receive electronically, any communications related to your use of this Site. Anderson Ord Apparel will communicate with you by email and or phone. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal necessity that such communications be in writing. All notices from Anderson Ord Apparel intended for receipt by a customer shall be deemed delivered and effective when sent to the email address you provide in or with any of the Anderson Ord Apparel features or email addresses found in this Site.
Access to Password Protected Site Features:
Access to and use of password-protected areas of the Site is limited to authorized users only. You are responsible for protecting your login credentials, including any password. If you have any reason to believe or become aware of any loss, theft or unauthorized use of your login credentials, notify Anderson Ord Apparel immediately. Anderson Ord Apparel may assume that any communications we receive from your email or other address, or communications that are associated with your login credentials or your account on this Site, have been made by you unless we receive notice indicating otherwise.
Trademarks and Copyrights:
The trademarks and logos that are displayed on the Site are the property of Anderson Ord or its licensors, content providers, or other parties. All content (including any software programs) available on or through the Site is protected by copyright, trademark and other applicable U.S. and International Laws.
Shipping is only available in the contiguous United States, Alaska, and Hawaii. Anderson Ord Apparel charges shipping charges for delivery of any items purchased from this Site. Rates for shipping vary depending on the delivery address provided. Shipping charges are automatically calculated and displayed with your total charges during the checkout process.
We allow all merchandise, with original receipt to be returned (post marked) within 15 days of purchase. There will be a 5% restocking fee on all returned items. Returned items must be unworn, unwashed and in their original condition and packaging to be eligible for merchandise credit. Returned items will be evaluated for signs of use prior to issuing credits. All items are thoroughly evaluated prior to leaving our warehouse, however, if you receive a defective item please contact us so that we may resolve the issue. Normal wear and tear does not constitute a defect. Excessive use and/or certain elements will not be considered a defect. We reserve the right to determine what is considered a defect. Return shipping costs are to be paid by consumer for all returns. Custom and personalized orders are not eligible for return and/or refund.
Anderson Ord Apparel does not offer exchanges. However, you may return an item, (showing no signs of being worn or washed, and with its original receipt). Upon acceptance of the returned item, a credit will be issued. You may then place a new order for a replacement item of your choice.
Currency and Payment Options:
Anderson Ord Apparel accepts payment for all orders by credit or debit card. We accept Visa, Master Card, Discover Card and American Express. All charges for merchandise, tax and shipping charges are calculated and charged in U.S. Dollars. If you do not use credit or debit cards, you may use our online store to calculate the amount of your order, leave your order in your shopping cart, and mail a cashiers check, (we do not accept personal or business checks) for the total amount of your shopping cart. Upon receipt of your payment, your order will be processed and shipped. Anderson Ord Apparel does not accept cash, personal checks or business checks.